St. John’s Crisis Centre is located at 36 Hamilton Ave, Surfers Paradise on the Gold Coast, providing meals and support to the homeless and those in need, in and around Surfers Paradise.

St. John’s Drop-In Centre is open for Lunch Monday to Friday, 11.30am to 12.30pm and Saturday breakfast from 7.30am to 8.30am.

The Drop-In Centre provides a hot meal at these times, with takeaway sandwiches and fruit for an evening meal. 

Due to current renovations please call the office for information on HOT MEALS.

Bathroom facilities are provided and clients can wash and dry their clothing and have a hot shower between 9.00am to 12.00pm.

We offer a safe environment in which clients can access various organisations for help. We have the HHOT Team (Homeless Health Outreach Team), Centrelink, Gold Coast Homeless Hub, Gold Coast Youth Service, Orange Sky, Uniting Care Community – Financial Counsellor, Oz Care representatives, Hair Dressers, Podiatrist, Dental Appointments, HOST and Narcotics Anonymous who meet 3 times a week on our premises.

Our Welfare Office is open Monday to Friday from 9.00am to 12.00am. 

We assist people in emergency or crisis situations.

We can provide emergency relief, clothing, food and basic household items, as well as a caring ear to talk to without judgement. In extreme hardship we provide limited contribution towards school costs, and Queensland Birth Certificates, and cheques are made out to companies or schools only.

Clients need to bring a Centrelink or Health Care card to be assisted.

The Hancock Homes are funded by the Queensland Government and have been in operation since 1989.

These two homes provide immediate supported accommodation, for up to 8 single homeless men.

Men’s Homes office hours are Monday to Friday 9.30am to 2.00pm

Unfortunately, we do not have emergency accommodation. For more assistance contact:

  • The Gold Coast Homelessness Hub on 07 5579 6060 
  • The Homelessness Hotline on 1800 474 753