At St. John’s you are our highest priority. To receive emergency relief please text your full name, date of birth and CRN (if you receive government benefits) to
0402 117 770
and a team member will endeavour call you back within 48 hours or complete the Emergency Relief Request form.
Alternatively, you can download and complete the writable Emergency Relief Request pdf. If completing the pdf please scan and email back to us at firstname.lastname@example.org.
We will contact you within 48 hours, of receiving your request, to organise an interview. This interview will be done over the telephone between the hours of 9.00 am to 4.00 pm Monday to Friday.
We offer a safe environment in which you can access various support organisations for help. We have the HHOT Team (Homeless Health Outreach Team), Centrelink, Orange Sky, hair-dresser, optometrist, dental appointments.
You can also access job service providers of Family Australia and Mission Australia at St. John’s.
We can provide emergency relief, clothing, food, and basic household items, as well as a caring ear to talk to without judgment. In extreme hardship, we provide a limited contribution towards school costs and Queensland Birth Certificates, and cheques are made out to companies or schools only.
Unfortunately, we do not have emergency accommodation. For more assistance contact:
- The Gold Coast Homelessness Hub on (07) 5579 6060
- 7 Care Connect
- Gold Coast Housing Service Centre Robina on (07) 5645 8100
- Cornerstone Homelessness Support Service on (07) 5552 5400
- The Homelessness Hotline on 1800 474 753