How can we help?

A hand up when you need it the most

Get Help now

We have a range of services designed to help with your immediate and long term needs.

Below is a list of some of our services. For more information please click on the icons or text the number to the right.

For Assistance please text your name, D.O.B and CRN number to

We will endeavour to get to you as soon as possible

What our centre offers

We offer a safe environment in which you can access various support organisations for help. We have the HHOT Team (Homeless Health Outreach Team), Centrelink, Orange Sky, hair-dresser, optometrist, dental appointments. You can also access job service providers from Family Services Australia onsite at St.John’s.

Services we work with

We have great working relationships with organisations that help serve our community better.

Get emergency relief

We can provide emergency relief, clothing, food, and basic household items, as well as a caring ear to talk to without judgment. In extreme hardship, we provide a limited contribution towards school costs and Queensland Birth Certificates.

Philanthropists donate food and help the poor : concept of feeding


St. John's Crisis Centre provides free takeaway lunches Monday to Friday, from 11:30 am to 12:00 pm. Simply arrive at our centre at 36 Hamilton Avenue, Surfers Paradise at 11.30 am and join the queue.


For emergency accommodation assistance contact

If you need assistance with housing, your best option is to contact one of the services below. They are set up to help with housing issues. Currently, St John's has no housing services available. 


The Gold Coast Homelessness Hub

Group@1.5x (07) 5579 6060

7 Care Connect

Group@1.5x 1800 474 753

Gold Coast Housing Service Centre Robina

Group@1.5x (07) 5645 8100

Cornerstone Homelessness Support Service

Group@1.5x (07) 5552 5400

The Homelessness Hotline

Group@1.5x 1800 474 753

Our Programs

St. John's supports over 5,500 women, men, and children in their time of need each year. The programs offered at the crisis centre are provided through a combination of grants, donations, fundraising activities, and the hard work of our volunteers and staff.

Check our donation page on what we need and how to donate. For further information about these programs contact the St. John's Crisis Centre.

Lunch service

We supply over 630+ meals each week.

Due to COVID-19 restrictions, this service is currently takeaway only. The lunch service runs from 11:30 am to 12:00 pm every weekday. This is a free service and provides each person with a cooked meal, drink, sandwiches, fruit, and snack.

Before COVID-19 we offered a full table service to our customers, with our wonderful volunteers preparing, cooking, and serving the meals. We will be introducing a restriction based lunch programme to accommodate covid 19 restrictions and social distancing.

We are now offering a sit-down lunch in the dining from on Wednesday, registration is required. 

Welfare support

If you need emergency relief - text us on 0402 117 770 with your full name, date of birth and CRN.

In times of need, the first point of contact our clients have is with the Welfare Office within St. John's. In total confidentiality, clients can talk to a Team Member who will create an action plan for them. This plan could include food vouchers, medical assistance, or clothing, and bedding.

Primary School Lunches

Supporting kids to go to school with 25 + school lunches per day during the school term from Tuesday to Friday each week.

Christmas hamper

Each September we start the preparation for our Christmas Hampers. These Christmas Hampers are available for collection on a given date in December and are filled with food and presents for the whole family to enjoy.

Community nurse

St John's now has a community available.

Nurse Dawn will be able to assist with any medical questions, help with referrals, and more.

Walk-in appointments are possible, however, we recommend a booking on nurse on 0493128614.

Vaccine Clinic

Thursdays 10.30 am till Noon

We are now offering a Vaccine Clinic on Thursday mornings from 10.30 am to 12 noon.

The clinic covers COVID shots, Hep B, Flu, Pneumonia, and Shingles.

It is run by DR Donna Hooshmand.

Bookings can be made with our nurse on 0493128614.

Walk-ins are accepted for COVID shots

Booking are required for children’s immunisations (Hep b, Flu, etc).